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ICS.cx Launches Best-of-Breed Partner Program for Enhanced CX Solutions

ICS.cx has announced the launch of its Best-of-Breed Partner Program, a strategic initiative designed to foster collaboration between consultants and leading customer experience (CX) software providers. This program aims to enhance sales and deliver superior solutions for clients.

Ken Kiernan, President of ICS, emphasized the program's focus on the customer journey, allowing consultants to leverage a variety of top-tier software solutions. The mutual agency agreement offers consultants a streamlined approach to deliver the best available CX industry solutions.

The program includes a range of partners such as CallCabinet, ConvergeOne, and NICE, providing tools for AI, call recording, and robotic process automation, among others. Consultants interested in participating are encouraged to contact ICS.

R. H.

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